Huurwoningen.site cares deeply about your privacy. We only process data that we need for (improving) our services and carefully handle the information we have collected about you and your use of our services. We never share your data with third parties for commercial purposes.

This privacy policy applies to the use of the website and the services offered by Huurwoningen.site. The effective date of these terms is 03/01/2022; the publication of a new version renders all previous versions void. This privacy policy explains what data about you we collect, how this data is used, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect it against misuse, and what rights you have regarding your personal data provided to us.

If you have questions about our privacy policy, you can contact our privacy officer; you will find the contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it (or have it stored), what security techniques we use, and who has access to the data.

Webshop software

Our webshop is developed using WooCommerce software, and we have chosen Transip for our web hosting. Personal data you provide to us for the purpose of our services is shared with this party. Transip has access to your data to provide us with (technical) support, and they will never use your data for any other purpose. Transip is obligated to take appropriate security measures based on the agreement we have with them. These security measures include the use of SSL encryption and a strong password policy. Regular backups are made to prevent data loss.

Our webshop is developed using WooCommerce software, and we host our webshop on a server we manage ourselves. We have taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of data as much as possible. These security measures include at least the use of SSL encryption and a strong password policy. Regular backups are made to prevent data loss.

MailChimp

Our website uses MailChimp, a third-party service that handles the email traffic from our website and the sending of newsletters. All confirmation emails you receive from our website and web forms are sent via the servers of MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of every email automatically sent via our website, you will see the 'unsubscribe' link. If you click on this, you will no longer receive emails from our website. This may severely affect the functionality of our website! Your personal data is securely stored by MailChimp. MailChimp uses cookies and other internet technologies that allow them to see whether emails are opened and read. MailChimp reserves the right to use your data to further improve its services and to share information with third parties in this context.

For our regular business email traffic, we use the services of Transip. This party has taken appropriate technical and organizational measures to prevent the misuse, loss, and corruption of your and our data as much as possible. Transip does not have access to our inbox, and we treat all our email traffic confidentially.

Mollie

To process a (part of) the payments in our webshop, we use the Mollie platform. Mollie processes your name, address, and residence data, as well as your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve their services and, in this context, to share (anonymized) data with third parties. All the mentioned guarantees regarding the protection of your personal data also apply to the parts of Mollie's services where they engage third parties. Mollie does not keep your data any longer than permitted by law.

Shipping and logistics

PostNL

If you place an order with us, it is our task to deliver your package to you. We use the services of PostNL to carry out the deliveries. For this, it is necessary that we share your name, address, and residence data with PostNL. PostNL uses this data solely for the execution of the agreement. If PostNL hires subcontractors, they will also provide your data to these parties.

Invoicing and accounting

Jorrt and payment terms.

We use the services of Jorrt to maintain our administration and accounting. We share your name, address, and residence data, as well as details regarding your order. This information is used for administrating sales invoices. Your personal data is securely transmitted and stored. Jorrt is bound by confidentiality and will treat your data confidentially. Jorrt does not use your personal data for any purposes other than those described above. The invoices generated by Jorrt may be transferred to our collection partner Omnicas in case of non-payment. You can read our collection partner's terms here.

External sales channels

Marktplaats.nl

We sell (part of) our items through the platform Marktplaats.nl. If you place an order through this platform, Marktplaats.nl shares your order and personal data with us. We use this data to process your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Purpose of data processing

General purpose of processing: We use your data solely for the purpose of our services. This means that the purpose of processing is always directly related to the assignment you provide. We do not use your data for targeted marketing. If you share data with us and we use that data to contact you at a later time—other than at your request—we will explicitly ask for your consent. Your data is not shared with third parties, other than to comply with accounting and other administrative obligations. All these third parties are also obliged to confidentiality based on the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed for the purpose of further improving our services. This data (such as your IP address, web browser, and operating system) is not personal data.

Cooperation with fiscal and criminal investigations

In certain cases, Huurwoningen.site may be legally obligated to share your data in connection with fiscal or criminal investigations by the government. In such cases, we are compelled to share your data, but we will resist this as much as the law allows.

Retention periods

We retain your data as long as you are our client. This means we will keep your client profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also regard it as a request to forget. Based on applicable administrative obligations, we must retain invoices containing your (personal) data; therefore, we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents we have created at your request.

Your rights

Under applicable Dutch and European legislation, you have certain rights regarding the personal data processed by or on our behalf. Below we explain what these rights are and how you can invoke them. In principle, to prevent misuse, we only send copies of your data to the email address we already have on file for you. If you wish to receive the data at a different email address, we will ask you to verify your identity. We keep a record of processed requests; in the case of a forget request, we keep anonymized data. You will receive all copies of data in a machine-readable format that we use within our systems. You have the right to lodge a complaint with the Dutch Data Protection Authority if you believe we are using your personal data incorrectly.

Right to access

You always have the right to access the data we (have) process that relates to you or can be traced back to you. You can make a request to this effect to our privacy officer. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all the data we have on file for you at the email address we have on record, along with an overview of the processors who have this data, indicating the category under which we have stored this information.

Right to rectification

You always have the right to request adjustments to the data we (have) process that relates to you or can be traced back to you. You can submit such a request to our privacy officer. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the email address we have on record that the data has been adjusted.

Right to restrict processing

You always have the right to request restrictions on the processing of your personal data we (have) process that relates to you or can be traced back to you. You can submit such a request to our privacy officer. You will receive a response to your request within 30 days. If your request is granted, we will confirm at the email address we have on record that the data will not be processed longer than until you uplift the restriction.

Right to data portability

You always have the right to have your data that we (have) process and that relates to you or can be traced back to you executed by another party. You can submit such a request to our privacy officer. You will receive a response to your request within 30 days. If your request is granted, we will send to the email address we have on record copies of all the data about you that we have processed or that has been processed on our behalf by other processors or third parties. In such a case, we may not be able to continue the services, as the secure connection of data files can no longer be guaranteed.

Right to object and other rights

You have in certain cases the right to object to the processing of your personal data by or on behalf of Huurwoningen.site. If you object, we will immediately cease processing the data while waiting for your objection to be handled. If your objection is justified, we will provide you with copies of the data we (have) process and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact our privacy officer.

Google Analytics

Our website uses cookies from the American company Google as part of the “Analytics” service. We use this service to track and report on how visitors use the website. This processor may be legally required to provide insight into this data. We collect information about your browsing behavior and share this data with Google. Google may interpret this information in connection with other datasets and thus track your movements on the internet. Google uses this information for offering targeted advertisements (AdWords) and other Google services and products.

Cookies from third parties

If software solutions from third parties use cookies, this is stated in this privacy declaration.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, this page will always have the most recent version. If the new privacy policy affects how we process data we have already collected about you, we will inform you via email.

Contact details